Shipping Policy
Safety Sorted
Effective: 1 July 2025
Thank you for shopping with Safety Sorted. This Shipping Policy explains how we handle delivery of your orders.
1. Shipping Area
We currently only ship within New Zealand. We do not offer international shipping at this time.
2. Processing Time
Orders are processed within 1-3 business days after payment confirmation. During peak periods or for custom orders, processing may take longer. We will notify you if there are any delays.
3. Shipping Methods and Costs
-
- We use trusted couriers to deliver your orders safely and promptly.
- Shipping costs vary based on order size, weight, and destination. Shipping fees are calculated at checkout.
- Free shipping promotions may apply on orders over a certain value — details will be shown during checkout.
4. Delivery Timeframes
-
- Standard delivery typically takes 2-5 business days within New Zealand.
- Delivery times may be affected by factors beyond our control such as courier delays or weather.
5. Tracking Your Order
If you would like tracking information for your order, please let us know, and we will provide you with a tracking number once your order ships.
6. Lost or Damaged Shipments
-
- Please inspect your package upon arrival.
- If your order is lost or damaged during transit, contact us immediately at hello@safetysorted.co.nz.
- We will work with the courier to resolve the issue and arrange a replacement or refund if necessary.
7. Contact Us
If you have questions about shipping, please get in touch:
Email: helllo@safetysorted.co.nz